1. Digital Subscriptions

• Subscriptions are non-refundable once the service is activated, except under the ECTA 7‑day cooling‑off period.

• No refunds for partial-month usage after activation.

2. Physical Products

• Defective products (e.g., NFC cards) may be returned within 6 months for repair, replacement, or refund under the CPA.

• Direct-marketing purchases may be cancelled within 5 days of receipt.

3. How to Request a Refund

• Contact support@cardlyst.co.za or +27 74 673 1749 with order reference and issue description.

• Refunds processed within 15 business days to the original payment method.